Returns & Exchanges
At Phenom Teamwear, we stand by the quality of our athletic gear and offer a 30-day window for returns or exchanges on all non-customized items. To ensure eligibility, products must be in their original condition with all tags attached and free of any signs of wear or performance use.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all labels and protective liners are intact to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our team receives and inspects your return for quality compliance, we will process your refund or ship your exchange within 5-7 business days.